English Lessons

Vocabulary Flashcards and Quiz of Summarizing Instructions After a Service Problem – English for Cashier – Advanced Level

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by

Michael Carter
in
Apologize
To say sorry for a mistake
Refund
Money given back to a customer
Solution
A way to fix a problem
Patient
Able to wait without getting angry
Polite
Showing good manners and respect

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Refund
Solution
Patient
Polite
Showing good manners and respect
A way to fix a problem
Able to wait without getting angry
To say sorry for a mistake
Money given back to a customer

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Refund” mean?
5. What does “Solution” mean?
6. What does “Patient” mean?
7. What does “Polite” mean?

Practice more with this lesson:


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