Vocabulary Flashcards and Quiz of Handling Complaints During New Cashier Onboarding – English for Cashier – Medium Level

Complaint
A statement about something wrong.
Polite
Showing good manners.
Apologize
Say sorry for a mistake.
Manager
A person in charge.
Calm
Not angry or upset.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Polite
Apologize
Manager
Calm
Not angry or upset.
A person in charge.
Showing good manners.
A statement about something wrong.
Say sorry for a mistake.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Polite” mean?
5. What does “Apologize” mean?
6. What does “Manager” mean?
7. What does “Calm” mean?

Practice more with this lesson:


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