English Lessons

Vocabulary Flashcards and Quiz of Escalating a Customer Complaint at the Store โ€“ English for Cashier โ€“ Easy Level

โ€”

by

Michael Carter
in
Refund
Money given back for a returned item
Policy
A rule or plan of action
Manager
A person in charge at work
Broken
Not working or damaged
Escalate
To raise a problem to a higher level

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Refund
Policy
Manager
Broken
Escalate
A rule or plan of action
To raise a problem to a higher level
Money given back for a returned item
Not working or damaged
A person in charge at work

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œRefundโ€ mean?
4. What does โ€œPolicyโ€ mean?
5. What does โ€œManagerโ€ mean?
6. What does โ€œBrokenโ€ mean?
7. What does โ€œEscalateโ€ mean?

Practice more with this lesson:


Your Adblocker is also blocking Videos and Tests on this website.

Please turn off the Adblocker. Thank you.