Anna talks to Mark, a client, while working as a remote cashier. Mark has some concerns about the product. Anna tries to answer his questions and calm him down.
Vocabulary:
Concern: A worry or doubt about something
Warranty: A promise to repair or replace a product
Return: To send a product back to the seller
Secure: Safe from danger or risk
Detailed: Including many small facts or parts
Practice more with this lesson:
