William is a cashier dealing with customer complaints. He works with different teams to solve problems. The dialogue shows how he delegates tasks and coordinates well.
Vocabulary:
Complaint: A statement about a problem or mistake.
Delegate: To give tasks to others to do.
Coordinate: To work together with others.
Replacement: Something given instead of another.
Sealed: Closed tightly to keep something inside.
Practice more with this lesson:
