Emma and William work in a store. They talk about a problem with a customer. They try to find the real cause of the issue.
Vocabulary:
Price tag: A label that shows how much something costs.
Register: The machine that records sales and money.
Manager: The person in charge of the store.
Sale: A time when items are sold for less money.
Root cause: The main reason why a problem happens.
Practice more with this lesson:
