Vocabulary Flashcards and Quiz of Handling Emergencies with Apologies and Compensation โ€“ English for Brand Manager โ€“ Easy Level

Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
Refund
Money given back to a customer.
Complaint
A statement about something wrong.
Discount
A price reduction on a product.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Refund
Complaint
Discount
Money given back to a customer.
A statement about something wrong.
Something given to make up for a problem.
To say sorry for a mistake.
A price reduction on a product.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œRefundโ€ mean?
6. What does โ€œComplaintโ€ mean?
7. What does โ€œDiscountโ€ mean?

Practice more with this lesson:


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