English Lessons

Vocabulary Flashcards and Quiz of Handling Emergencies with Apologies and Compensation – English for Brand Manager – Easy Level

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by

Michael Carter
in
Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
Refund
Money given back to a customer.
Complaint
A statement about something wrong.
Discount
A price reduction on a product.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Refund
Complaint
Discount
To say sorry for a mistake.
Money given back to a customer.
A statement about something wrong.
A price reduction on a product.
Something given to make up for a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Refund” mean?
6. What does “Complaint” mean?
7. What does “Discount” mean?

Practice more with this lesson: