Vocabulary Flashcards and Quiz of Handling Emergencies with Apologies and Compensation – English for Brand Manager – Easy Level

Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
Refund
Money given back to a customer.
Complaint
A statement about something wrong.
Discount
A price reduction on a product.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Refund
Complaint
Discount
A price reduction on a product.
To say sorry for a mistake.
Something given to make up for a problem.
A statement about something wrong.
Money given back to a customer.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Refund” mean?
6. What does “Complaint” mean?
7. What does “Discount” mean?

Practice more with this lesson:


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