Vocabulary Flashcards and Quiz of Handling Customer Complaints Effectively – English for Brand Manager – Medium Level

Complaint
A statement that something is wrong
Damaged
Harmed or broken
Delivery
The act of bringing goods to a place
Warehouse
A place where goods are stored
Update
To give new information

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Damaged
Delivery
Warehouse
Update
A place where goods are stored
To give new information
A statement that something is wrong
The act of bringing goods to a place
Harmed or broken

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Damaged” mean?
5. What does “Delivery” mean?
6. What does “Warehouse” mean?
7. What does “Update” mean?

Practice more with this lesson: