English Lessons

Vocabulary Flashcards and Quiz of Handling Customer Complaints After a Service Failure โ€“ English for Brand Manager โ€“ Medium Level

โ€”

by

Michael Carter
in
Refund
Money given back for a problem.
Delay
When something happens later than planned.
Complaint
A statement about a problem or bad service.
Service
Work done to help customers.
Improve
To make something better.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Refund
Delay
Complaint
Service
Improve
To make something better.
Work done to help customers.
A statement about a problem or bad service.
When something happens later than planned.
Money given back for a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œRefundโ€ mean?
4. What does โ€œDelayโ€ mean?
5. What does โ€œComplaintโ€ mean?
6. What does โ€œServiceโ€ mean?
7. What does โ€œImproveโ€ mean?

Practice more with this lesson:


Your Adblocker is also blocking Videos and Tests on this website.

Please turn off the Adblocker. Thank you.