English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints During Busy Hours โ€“ English for Brand Manager โ€“ Medium Level

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by

Michael Carter
in
Complaint
A statement that something is wrong.
Expectation
What people think will happen.
Peak
The time when something is busiest.
Patient
Able to wait calmly.
Trust
Belief in someoneโ€™s honesty or ability.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Expectation
Peak
Patient
Trust
The time when something is busiest.
Belief in someoneโ€™s honesty or ability.
Able to wait calmly.
A statement that something is wrong.
What people think will happen.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œExpectationโ€ mean?
5. What does โ€œPeakโ€ mean?
6. What does โ€œPatientโ€ mean?
7. What does โ€œTrustโ€ mean?

Practice more with this lesson:


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