English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints During Busy Hours – English for Brand Manager – Medium Level

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by

Michael Carter
in
Complaint
A statement that something is wrong.
Expectation
What people think will happen.
Peak
The time when something is busiest.
Patient
Able to wait calmly.
Trust
Belief in someone’s honesty or ability.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Expectation
Peak
Patient
Trust
Able to wait calmly.
What people think will happen.
A statement that something is wrong.
Belief in someone’s honesty or ability.
The time when something is busiest.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Expectation” mean?
5. What does “Peak” mean?
6. What does “Patient” mean?
7. What does “Trust” mean?

Practice more with this lesson: