1. Complaint
2. Apologize
3. Compensation
4. Follow-up
5. Trust
A statement that something is wrong or not satisfactory.
An action to check or continue after an earlier event.
Belief in the honesty or reliability of someone or something.
Something given to make up for a loss or problem.
To say sorry for a mistake or problem.
Drag the cards on the right so each lines up with the correct item on the left.