Vocabulary Flashcards and Quiz of Feedback Session After Service Failure – English for Brand Manager – Easy Level

Complaint
A statement about something wrong or bad
Service
Work done to help customers
Staff
People who work for a company
Train
To teach skills or knowledge
Plan
A detailed proposal for doing something

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Service
Staff
Train
Plan
A detailed proposal for doing something
People who work for a company
A statement about something wrong or bad
To teach skills or knowledge
Work done to help customers

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Service” mean?
5. What does “Staff” mean?
6. What does “Train” mean?
7. What does “Plan” mean?

Practice more with this lesson: