English Lessons

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation in Technical Support – English for Brand Manager – Easy Level

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by

Michael Carter
in
Apologize
To say sorry for a mistake.
Complaint
A statement that something is wrong.
Refund
Money given back for a problem.
Replacement
A new item given instead of a bad one.
Support
Help given to someone in need.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Complaint
Refund
Replacement
Support
A statement that something is wrong.
Money given back for a problem.
Help given to someone in need.
To say sorry for a mistake.
A new item given instead of a bad one.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Complaint” mean?
5. What does “Refund” mean?
6. What does “Replacement” mean?
7. What does “Support” mean?

Practice more with this lesson: