English Lessons

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation in Technical Support โ€“ English for Brand Manager โ€“ Easy Level

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by

Michael Carter
in
Apologize
To say sorry for a mistake.
Complaint
A statement that something is wrong.
Refund
Money given back for a problem.
Replacement
A new item given instead of a bad one.
Support
Help given to someone in need.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Complaint
Refund
Replacement
Support
Help given to someone in need.
Money given back for a problem.
To say sorry for a mistake.
A new item given instead of a bad one.
A statement that something is wrong.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œComplaintโ€ mean?
5. What does โ€œRefundโ€ mean?
6. What does โ€œReplacementโ€ mean?
7. What does โ€œSupportโ€ mean?

Practice more with this lesson:


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