Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation in Technical Support - English for Brand Manager - Easy Level

Apologize

To say sorry for a mistake.

Complaint

A statement that something is wrong.

Refund

Money given back for a problem.

Replacement

A new item given instead of a bad one.

Support

Help given to someone in need.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Apologize

Complaint

Refund

Replacement

Support

A new item given instead of a bad one.

Help given to someone in need.

A statement that something is wrong.

Money given back for a problem.

To say sorry for a mistake.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?

4. What does “Complaint” mean?

5. What does “Refund” mean?

6. What does “Replacement” mean?

7. What does “Support” mean?

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation in Technical Support – English for Brand Manager – Easy Level