Setting Priorities in Remote Technical Support – English for Brand Manager – Medium Level

Daniel is a brand manager working from home. He talks to Emma, a technical support agent. They discuss how to set work priorities.

🎧 Setting Priorities in Remote Technical Support
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Vocabulary:

Urgent: Needing quick attention or action

Priority: Something that is more important than others

Launch: To start or introduce a new product

Balance: To give proper attention to different things

Impact: The strong effect or influence of something


Practice more with this lesson:


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