Making Phone Calls with a Difficult Client – English for Brand Manager – Medium Level

Michael, a brand manager, calls Olivia, a client. He asks follow-up questions to understand her needs better. They discuss the project and solve problems.

🎧 Making Phone Calls with a Difficult Client
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Vocabulary:

Concern: A worry or problem

Design: The way something looks or is made

Deadline: The time by which something must be done

Extend: To make something longer or bigger

Team: A group of people working together


Practice more with this lesson:


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