James, a brand manager, talks with Olivia about a VIP customer’s concerns. They discuss how to handle objections and update the project status. The goal is to keep the customer happy.
Vocabulary:
Objection: A reason for disagreeing or opposing something
Timeline: A schedule of when tasks will be done
Partial: Only a part of something, not whole
Quality: How good or bad something is
Feedback: Information about how well something is done
Practice more with this lesson:
