Handling Complaints with Urgent Requests – English for Brand Manager – Easy Level

Sarah is a brand manager. She talks to Mark about a complaint. They need more information to solve the problem quickly.

🎧 Handling Complaints with Urgent Requests
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Vocabulary:

Complaint: A statement about something wrong.

Urgent: Needing quick action or attention.

Product: Something made to sell.

Photo: A picture taken with a camera.

Fix: To repair or solve a problem.


Practice more with this lesson:


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