David, a brand manager, talks with Laura about customer questions. They work fast because the deadline is near. They want to solve problems quickly.
Vocabulary:
Deadline: The time by which something must be done.
Warranty: A promise to repair or replace a product.
Return: To send a product back for a refund.
Customer: A person who buys goods or services.
Document: A written or printed paper with information.
Practice more with this lesson:
