Emma is a brand manager helping William with technical support. She handles his issue while managing other tasks. They work together to solve the problem and end the call politely.
Vocabulary:
Multitask: Do several tasks at the same time.
Focused: Paying full attention to something.
Schedule: Plan a time for an event or task.
Device: A tool or machine for a specific purpose.
Polite: Showing good manners and respect.
Practice more with this lesson:
