William talks with Emily about a VIP client’s performance review. They want to reassure the client about their blockchain project. They discuss the client’s concerns and how to respond calmly.
Vocabulary:
Vip: A very important person.
Reassure: To make someone feel less worried.
Progress: Movement forward or improvement.
Trust: Belief in someone’s honesty or ability.
Patient: Able to stay calm and wait.
Practice more with this lesson:
