Kevin and Mia discuss how to handle objections from a VIP customer. They want to improve their performance review. They focus on clear communication and understanding client needs.
Vocabulary:
Objection: A reason for disagreeing or opposing.
Client: A person who uses services or buys products.
Demo: A demonstration or example of how something works.
Interface: The part of a system where users interact.
Transaction: An exchange or transfer of data or money.
Practice more with this lesson:
