Laura and Kevin discuss a recent negative feedback. They try to find the root cause. They plan how to improve their work.
Vocabulary:
Feedback: Information about how good or bad something is.
Root cause: The main reason why a problem happens.
Blockchain: A system for recording information securely and publicly.
Transaction: An action of moving or exchanging data or money.
Delay: A period of waiting or slowing down.
Practice more with this lesson:
