Mia calls John to discuss work during busy hours. They want to set clear expectations for calls and tasks. This helps them work well and avoid stress.
Vocabulary:
Peak hours: The busiest times of the workday
Urgent: Needing quick attention or action
Deadline: The time by which a task must be done
Summary: A short statement of the main points
Workflow: The way work is organized and done
Practice more with this lesson:
