Emma talks to John about a new biologist joining their team. They discuss how to reassure the client. They want to keep the client confident and happy.
Vocabulary:
Reassure: to make someone feel less worried
Onboarding: the process of introducing a new worker
Client: a person who buys services or advice
Experience: knowledge gained from doing something
Trust: belief in the honesty or ability of someone
Practice more with this lesson:
