Mark and Sarah are biologists. They discuss how to handle questions during a system outage. They practice giving presentations and managing objections.
Vocabulary:
Outage: A time when a system is not working
Objection: A reason to disagree or question something
Audience: People who watch or listen to a presentation
Follow up: To do something later to complete a task
Honest: Telling the truth and not lying
Practice more with this lesson:
