Kevin and Olivia discuss how to escalate a problem during a presentation. Kevin gives advice on talking to senior management. Olivia wants to make sure she follows the right steps.
Vocabulary:
Escalate: To increase or raise something to a higher level
Resources: Supplies or support needed to do a job
Presentation: A talk or speech to show information
Risk: The chance of something bad happening
Summary: A short statement of the main points
Practice more with this lesson:

