William trains Sarah on how to handle urgent requests. He teaches her to apologize and offer compensation politely. They practice a conversation for this situation.
Vocabulary:
Apologize: Say sorry for a mistake or problem
Compensation: Something given to make up for a problem
Urgent: Needing quick attention or action
Delay: When something happens later than expected
Polite: Showing good manners and respect
Practice more with this lesson:
