Vocabulary Flashcards and Quiz of Training New Staff on Escalating Complex Issues โ€“ English for Bank Teller โ€“ Easy Level

Escalate
To ask for help from a higher person
Supervisor
A person who helps and guides workers
Complex
Not simple or easy to understand
Calm
Not angry or upset
Issue
A problem or question to solve

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
Supervisor
Complex
Calm
Issue
To ask for help from a higher person
A problem or question to solve
Not angry or upset
A person who helps and guides workers
Not simple or easy to understand

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œEscalateโ€ mean?
4. What does โ€œSupervisorโ€ mean?
5. What does โ€œComplexโ€ mean?
6. What does โ€œCalmโ€ mean?
7. What does โ€œIssueโ€ mean?

Practice more with this lesson:


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