Vocabulary Flashcards and Quiz of Solving Problems with a Difficult Client – English for Bank Teller – Advanced Level

Root cause
The main reason for a problem.
Transaction
A record of money moving in or out.
Pending
Not completed or settled yet.
Frustrated
Feeling upset because of problems.
Explain
To make something clear or easy to understand.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Root cause
Transaction
Pending
Frustrated
Explain
A record of money moving in or out.
The main reason for a problem.
To make something clear or easy to understand.
Feeling upset because of problems.
Not completed or settled yet.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Root cause” mean?
4. What does “Transaction” mean?
5. What does “Pending” mean?
6. What does “Frustrated” mean?
7. What does “Explain” mean?

Practice more with this lesson: