Vocabulary Flashcards and Quiz of Solving Problems with a Difficult Client - English for Bank Teller - Advanced Level

Root cause

The main reason for a problem.

Transaction

A record of money moving in or out.

Pending

Not completed or settled yet.

Frustrated

Feeling upset because of problems.

Explain

To make something clear or easy to understand.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Root cause

Transaction

Pending

Frustrated

Explain

Not completed or settled yet.

A record of money moving in or out.

The main reason for a problem.

To make something clear or easy to understand.

Feeling upset because of problems.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Root cause” mean?

4. What does “Transaction” mean?

5. What does “Pending” mean?

6. What does “Frustrated” mean?

7. What does “Explain” mean?

Vocabulary Flashcards and Quiz of Solving Problems with a Difficult Client – English for Bank Teller – Advanced Level