Vocabulary Flashcards and Quiz of Negotiating Terms After Negative Feedback – English for Bank Teller – Medium Level

Feedback
Information about how well something is done
Customer
A person who buys goods or services
Service
Help or work done for someone
Apology
A statement saying sorry for a mistake
Progress
Movement toward a goal or better state

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Feedback
Customer
Service
Apology
Progress
Help or work done for someone
A statement saying sorry for a mistake
Information about how well something is done
Movement toward a goal or better state
A person who buys goods or services

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Feedback” mean?
4. What does “Customer” mean?
5. What does “Service” mean?
6. What does “Apology” mean?
7. What does “Progress” mean?

Practice more with this lesson: