Vocabulary Flashcards and Quiz of Handling Phone Calls and Clearing Up a Misunderstanding at the Bank โ€“ English for Bank Teller โ€“ Advanced Level

Transaction
An action of buying or selling something.
Fee
Money paid for a service.
Statement
A document showing account details.
Hold
To wait on the phone.
Misunderstanding
A failure to understand something correctly.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Transaction
Fee
Statement
Hold
Misunderstanding
A document showing account details.
To wait on the phone.
A failure to understand something correctly.
Money paid for a service.
An action of buying or selling something.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œTransactionโ€ mean?
4. What does โ€œFeeโ€ mean?
5. What does โ€œStatementโ€ mean?
6. What does โ€œHoldโ€ mean?
7. What does โ€œMisunderstandingโ€ mean?

Practice more with this lesson:


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