Vocabulary Flashcards and Quiz of Handling Phone Calls and Clearing Up a Misunderstanding at the Bank – English for Bank Teller – Advanced Level

Transaction
An action of buying or selling something.
Fee
Money paid for a service.
Statement
A document showing account details.
Hold
To wait on the phone.
Misunderstanding
A failure to understand something correctly.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Transaction
Fee
Statement
Hold
Misunderstanding
A failure to understand something correctly.
To wait on the phone.
Money paid for a service.
A document showing account details.
An action of buying or selling something.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Transaction” mean?
4. What does “Fee” mean?
5. What does “Statement” mean?
6. What does “Hold” mean?
7. What does “Misunderstanding” mean?

Practice more with this lesson: