Vocabulary Flashcards and Quiz of Handling Negative Feedback at the Bank – English for Bank Teller – Easy Level

Complaint
A statement that something is wrong or not good
Customer
A person who buys goods or services
Clear
Easy to understand
Culture
The ideas and customs of a group of people
Listen
To pay attention to sound or speech

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Customer
Clear
Culture
Listen
To pay attention to sound or speech
The ideas and customs of a group of people
Easy to understand
A statement that something is wrong or not good
A person who buys goods or services

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Customer” mean?
5. What does “Clear” mean?
6. What does “Culture” mean?
7. What does “Listen” mean?

Practice more with this lesson:


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