English Lessons

Vocabulary Flashcards and Quiz of Handling Customer Objections After a Service Failure – English for Bank Teller – Advanced Level

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by

Michael Carter
in
Transfer
Moving money from one account to another.
Frustration
Feeling upset because things do not work well.
Process
To handle or complete a task.
System
A set of connected parts working together.
Improve
To make something better.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Transfer
Frustration
Process
System
Improve
Moving money from one account to another.
A set of connected parts working together.
Feeling upset because things do not work well.
To make something better.
To handle or complete a task.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Transfer” mean?
4. What does “Frustration” mean?
5. What does “Process” mean?
6. What does “System” mean?
7. What does “Improve” mean?

Practice more with this lesson: