English Lessons

Vocabulary Flashcards and Quiz of Handling Customer Complaints at the Bank โ€“ English for Bank Teller โ€“ Medium Level

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by

Michael Carter
in
Compensation
Money given for a problem or loss.
Apologize
To say sorry for a mistake.
Complaint
A statement about something wrong or bad.
Account
A record of money in a bank.
Team
A group of people working together.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Compensation
Apologize
Complaint
Account
Team
A record of money in a bank.
A group of people working together.
To say sorry for a mistake.
A statement about something wrong or bad.
Money given for a problem or loss.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œCompensationโ€ mean?
4. What does โ€œApologizeโ€ mean?
5. What does โ€œComplaintโ€ mean?
6. What does โ€œAccountโ€ mean?
7. What does โ€œTeamโ€ mean?

Practice more with this lesson:


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