Vocabulary Flashcards and Quiz of Handling a Difficult Client as a Bank Teller – English for Bank Teller – Medium Level

Calm
not angry or upset
Client
a person who uses a service
Patient
able to wait without getting angry
Promise
a statement that you will do something
Manager
a person in charge of workers

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Calm
Client
Patient
Promise
Manager
a person in charge of workers
not angry or upset
able to wait without getting angry
a statement that you will do something
a person who uses a service

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Calm” mean?
4. What does “Client” mean?
5. What does “Patient” mean?
6. What does “Promise” mean?
7. What does “Manager” mean?

Practice more with this lesson: