Vocabulary Flashcards and Quiz of Closing a Complaint Conversation Professionally – English for Bank Teller – Medium Level

Complaint
A statement about something wrong.
Charge
An amount of money asked for.
Service fee
Money paid for a service.
Notice
Information given to people.
Minimum balance
The smallest amount to keep in an account.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Charge
Service fee
Notice
Minimum balance
An amount of money asked for.
Information given to people.
The smallest amount to keep in an account.
Money paid for a service.
A statement about something wrong.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Charge” mean?
5. What does “Service fee” mean?
6. What does “Notice” mean?
7. What does “Minimum balance” mean?

Practice more with this lesson: