Michael and Mia discuss Mia’s recent work as a bank teller. They review her past tasks and plan what she should do next. The talk helps Mia improve her skills.
Vocabulary:
Transaction: A business deal or action involving money.
Policy: A set of rules to follow.
Role play: Acting out a situation to practice skills.
Training: Learning new skills or knowledge.
Customer: A person who buys goods or services.
Practice more with this lesson:
