Helping a Customer During a System Outage – English for Bank Teller – Medium Level

John helps Mia when the bank system is down. Mia wants to know how to use services without the system. John gives clear steps to help her.

🎧 Helping a Customer During a System Outage
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Vocabulary:

System: A set of connected parts working together.

Balance: The amount of money in an account.

Deposit: To put money into a bank account.

Withdraw: To take money out of an account.

Slip: A small piece of paper with information.


Practice more with this lesson:


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