Handling Negative Feedback at the Bank – English for Bank Teller – Medium Level

John is a bank teller. He gets negative feedback from a customer. He talks to his manager about the problem.

🎧 Handling Negative Feedback at the Bank
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Vocabulary:

Feedback: Information about someone’s work or behavior.

Customer: A person who buys goods or services.

Manager: A person who is in charge of others.

Training: Learning new skills or knowledge.

Service: Helping or doing work for others.


Practice more with this lesson:


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