Handling Complaints When Onboarding a New Bank Teller – English for Bank Teller – Medium Level

John is training Anna, a new bank teller. Anna has some complaints about the training process. John asks questions to understand and help her better.

🎧 Handling Complaints When Onboarding a New Bank Teller
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Vocabulary:

Complaint: A statement about something wrong or bad.

Training: The process of learning new skills.

Software: Programs used on a computer.

Instructions: Steps or directions to do something.

Practice: Doing something many times to improve.


Practice more with this lesson:


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