Escalating an Issue in a Bank – English for Bank Teller – Easy Level

Paul is a bank teller. He finds a problem with a customer’s account. He talks to Anna to solve it quickly.

🎧 Escalating an Issue in a Bank
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Vocabulary:

Account: A record of money in a bank

Payment: Money sent to pay for something

Manager: A person who leads a team

Inform: To tell someone about something

Issue: A problem that needs attention


Practice more with this lesson:


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