Emily, a bank teller, meets with clients to confirm their next steps. A misunderstanding happened earlier. She wants to fix it and keep everything clear.
Vocabulary:
Misunderstanding: A failure to understand something correctly.
Confirmation: Proof that something is true or correct.
Due: Expected or planned to happen at a certain time.
Reminder: Something that helps you remember to do something.
Late fee: Extra money charged for paying after the deadline.
Practice more with this lesson:
