Closing a Customer Inquiry Professionally – English for Bank Teller – Medium Level

Mia is a bank teller working from home. John calls with questions about his account. They end the call politely and clearly.

🎧 Closing a Customer Inquiry Professionally
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Vocabulary:

Account: A record of money in a bank

Balance: The amount of money in an account

Transaction: A record of money sent or received

Alert: A message to warn or inform

Polite: Showing good manners and respect


Practice more with this lesson:


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