Clarifying Customer Requests on the Phone – English for Bank Teller – Easy Level

Anna is a bank teller. She calls Daniel to check unclear information. They talk to understand the request better.

🎧 Clarifying Customer Requests on the Phone
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Vocabulary:

Request: A formal or polite demand for something.

Withdraw: To take money out of a bank account.

Account: A record of money kept by a bank for a customer.

Details: Small pieces of information about something.

Prepare: To get ready for something.


Practice more with this lesson:


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