Robert is teaching Linda how to write emails to a VIP customer. They talk about steps to write clear and polite emails. Linda wants to learn the right way to communicate.
Vocabulary:
Greet: To say hello politely.
Introduce: To tell who you are.
Purpose: The reason for doing something.
Polite: Showing good manners.
Professionalism: Behaving in a respectful and skilled way.
Practice more with this lesson:

