Handling Complaints with Clear Information Requests – English for Archivist – Advanced Level

Kevin is an archivist. He receives unclear requests from Sarah. They discuss how to get more details.

🎧 Handling Complaints with Clear Information Requests
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Vocabulary:

Archivist: A person who manages and stores records.

Request: A formal or polite demand for something.

Details: Small pieces of information about something.

Clear: Easy to understand or see.

Mistake: An error or something done wrong.


Practice more with this lesson:


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