Handling Complaints in an Important Meeting – English for Archivist – Medium Level

James is an archivist in a big meeting. Jessica complains about a problem. James must apologize and offer help.

🎧 Handling Complaints in an Important Meeting
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Vocabulary:

Apologize: To say sorry for a mistake.

Complaint: A statement about a problem.

Compensation: Something given to make up for a loss.

Archivist: A person who manages important records.

Support: Help or assistance given to someone.


Practice more with this lesson:


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