Emma, an archivist, receives a complaint about missing files. She talks with William to find a solution. They work with different teams to fix the problem quickly.
Vocabulary:
Complaint: A statement about something wrong.
Archive: A place where records are stored.
Backup: A copy of data saved for safety.
Client: A person who uses a service.
Trust: Belief in someone’s honesty or ability.
Practice more with this lesson:
