Daniel is an archivist. Mia called to complain about a missing file. They talk to solve the problem and end the call politely.
Vocabulary:
Archivist: A person who manages and organizes records
Complain: To say something is wrong or not good
Folder: A place to keep and organize files
Follow up: To check again after doing something
Patient: Able to wait calmly without anger
Practice more with this lesson:
