Paul trains Jessica on how to find root causes after negative feedback. They discuss a recent project with client complaints. Paul explains the importance of understanding problems deeply.
Vocabulary:
Feedback: Information about reactions to a product or work
Root cause: The main reason a problem happens
Design: A plan or drawing of something to be made
Checklist: A list of items to be reviewed or done
Communication: The sharing of information between people
Practice more with this lesson:
